Contact

Talk to a person.

Every message here is read by our team. Pick the address that fits, and it reaches the people who can answer it.

Customer support

Questions about Duet, the app, your order or a device that isn't working as it should. Many answers are already in the FAQ.

Shipping, care, warranty, the app and the Intimate Pass — the questions we are asked most, answered in one place.

Interviews, review units, images and background on the company.

Retail, distribution, affiliate and content partnerships.

Access, correction or deletion of your personal data. Our privacy policy explains what we hold and why.

Found a vulnerability in our app, website or device? Tell us privately so we can fix it before anyone else finds it.